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Collecting client feedback

2 min read · Last updated August 5, 2026

By the end of this page, you’ll know how to see what your clients actually think of the work — without having to ask.

Owner Admin panel

How your client leaves feedback

There’s no separate link to send. The same report page your client already opens — see Sharing job proof with clients — has a “Rate this cleaning” form built right in: a 5-star rating, a few quick tags, and an optional comment box, with a Submit rating button. If they open the report, they can rate it in a few seconds.

Where to see the feedback you’ve collected

  1. In your browser, go to panel.crewproofsoftware.com/feedback.
  2. You’ll see Client Feedback, with your rolling 30-day average rating at the top.
  3. The table below lists every rating, with the client, site, date, star rating, tags, and any comment.

Not in the menu yet

This page isn’t linked from the sidebar menu today — you’ll need to type or bookmark the address above. It’s a known gap; the fix is tracked internally.

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