Add your cleaners and give them their PIN

By the end of this page, a member of your team will have everything they need to log into the CrewProof mobile app.

Owner Admin panel — Cleaners

Before you start

You’ll need the cleaner’s mobile phone number.

Steps

1. In the left menu, click Cleaners.
2. Click Add Cleaner.
3. Enter their Full Name, e.g. Maria Santos.
4. Enter their Phone Number in international format, e.g. +1234567890.
5. Enter a PIN (4 digits) — this is what they’ll type in on their phone, alongside your organization code and their phone number.
6. Set Status to active, then save.

Editing or turning off a cleaner

Open Cleaners and use Edit on any row to change their name, phone, or PIN. Use Delete to deactivate someone who’s left — it turns their account off rather than erasing their history. A fully inactive cleaner with no job history can be removed permanently with Delete Permanently, but this can’t be undone.

If something goes wrong

• “This phone number is already registered” — that phone number already belongs to another cleaner in your organization. Check for a duplicate entry first.
• PIN won’t save — it must be exactly 4 digits, numbers only.

Next

Continue to Your organization code.